At Provision CBD, we are committed to providing high-quality, informative content about CBD to our readers. We strive to maintain the highest standards of editorial integrity, accuracy, and transparency. If you have any concerns or complaints about our content, we encourage you to contact us so that we can address them promptly and effectively.
Submitting a Complaint:
If you have a complaint or concern about any content on Provision CBD, please send an email to info@provisioncbd.co.uk with “Editorial Complaint” in the subject line. Please include the following information in your email:
Your name and contact information, including an email address or phone number where we can reach you.
The specific content that you are concerned about, including the title, author, and URL of the article or page.
The reason for your complaint, including any specific factual errors or inaccuracies, omissions, or other concerns.
Any supporting evidence or documentation that you have to support your complaint.
We take all complaints seriously and will respond to your email within five business days to acknowledge receipt of your complaint. We will then review your complaint and take appropriate action as needed.
Our Response:
If we find that the content in question contains factual errors or inaccuracies, we will take steps to correct the information as quickly as possible. If the content is determined to be misleading or inaccurate, we will remove it from our website.
If we determine that no action is necessary, we will explain our decision to you and provide any relevant evidence or documentation to support our position.
We may also contact the author of the content in question to seek clarification or additional information. In all cases, we will strive to resolve complaints in a timely and transparent manner.
Confidentiality:
We take all complaints seriously and will treat all information related to your complaint with strict confidentiality. We will not disclose your identity or any personal information without your explicit consent, except as required by law.
Thank you for your cooperation in helping us to maintain the highest standards of editorial integrity and accuracy on Provision CBD.